Terms of service — studios

1. Parties and purpose

These terms govern the use of the Apilow GameCoin service ("the service"), published by Apilow (Rucquoy Edouard, entrepreneur individuel (Apilow), [À COMPLÉTER], company and VAT number BE 1041.489.691, contact: contact@apilow.com), hereafter "Apilow", by any legal entity or natural person acting in a professional capacity who creates an account for one of their games ("the studio").

The service lets the studio define virtual currencies, items and offers for its game, keep the ledger of balances and the inventory of its players, and have this content sold to players by Apilow. It is accessed through a dashboard, an API, a JavaScript SDK and server SDKs.

By creating an account, the studio accepts these terms, which include the data processing agreement (section 9). The person who creates the account warrants that they have authority to bind the studio.

2. Apilow as Merchant of Record

• Apilow sells coins, packs and items to players in its own name (Merchant of Record): Apilow invoices the player, collects and declares the VAT of the player's country, issues receipts and credit notes, bears refunds and chargebacks, then pays the studio its share (section 6).
• The studio grants Apilow, for the term of the contract, the non-exclusive right to distribute to players the digital content it defines (coins, items, packs) and to display the game's name, logo and artwork on the payment page, receipts and order-related e-mails.
• Sales to players are governed by the terms of sale — players, which Apilow writes and has players accept. The studio undertakes not to promise players anything that contradicts them and to link to them from its game.
• At launch, real sales are open to players residing in the European Union. Apilow may extend or restrict this area by informing the studio.

3. Account, environments and keys

• The studio warrants that its account and game information is accurate and keeps it up to date.
• Each game has a test environment (simulated payment, no money moves, erasable data) and a live environment (real sales). The live environment is opened only after Apilow has verified the studio (identity, company number, payout details, nature of the game). Apilow may refuse or withdraw live access without detailed reasons if the game or the studio does not meet its criteria.
• API keys, tokens and passwords are confidential. The studio is responsible for everything done with its keys until it revokes them in the dashboard. A secret key must never be embedded in a client (browser, mobile app).
• The studio reports any unauthorised use of its account or keys to contact@apilow.com without delay.

4. Studio obligations

The studio undertakes to:

• publish a lawful game whose rights it owns or licenses, and comply with the laws applicable to its audience, including the protection of minors, age ratings and the rules of its distribution platforms;
• use coins only as an in-game currency: never convertible into money, never transferable between players, never shared across games, never used for betting, tournaments with stakes or paid chests with random content. These "red lines" are refused by the platform; circumventing them is a serious breach;
• describe its offers honestly (content, quantities, bonuses), honour in the game what the player paid for, and provide game support (rules, bugs, accounts);
• inform Apilow at least 30 days before closing a game or stopping use of the service for a live game, so that players can be warned (section 8 of the player terms);
• not use the service to collect data it is not entitled to process, nor to send unsolicited communications;
• follow Apilow's technical documentation, rate limits and security guidance.

5. Price of the service

• The test environment is free.
• On live sales, Apilow retains a commission on the net (VAT-exclusive) amount of each paid order, at the rate in force shown in the dashboard when the live environment is activated and on the pricing page. A rate change is announced at least 30 days in advance and applies only to later orders.
• The commission covers payment processing, invoicing the player, VAT, refunds, dispute handling and hosting of the ledger. Bank fees of a lost dispute are re-invoiced to the studio at cost.
• Paid options (white label, volume, dedicated support) may be covered by a separate agreement.

6. Payouts

• Each month, Apilow draws up a statement per game: paid orders, refunds, disputes, VAT collected, commission, fees and net amount due to the studio. The statement is available in the dashboard.
• The net amount is paid by bank transfer in euros to the bank account declared by the studio, within 15 days after the end of the month, once it reaches €50. Below that, it is carried over to the next month.
• Apilow may hold a reserve matching refunds and disputes still possible (up to 90 days after an order), and deduct from future payouts any refund, dispute or fraud found afterwards. If a balance remains owed by the studio after the contract ends, it is invoiced.
• The studio agrees that the monthly statement counts as a self-billing invoice on its behalf under VAT rules, or itself issues an invoice to Apilow matching the statement. The studio provides its VAT number or its regime (exemption, outside the EU); it remains responsible for its own filings.

7. Service, support and changes

• Apilow uses reasonable means to keep the API and the payment page available and accurate, without guaranteeing the absence of interruptions. Planned maintenance is announced when possible. The ledger of balances is kept as never-modified entries; backups are daily.
• Support is provided by e-mail (contact@apilow.com) in French, English and Dutch on working days.
• The API is versioned. A breaking change is announced at least 90 days before the old version ends, except for security emergencies. The SDKs are published under the MIT licence; their code is provided "as is".
• Apilow may evolve the service, add or remove features, informing the studio of significant removals.

8. Intellectual property

Apilow remains the owner of the platform, its documentation and its trademarks. The studio remains the owner of its game, its content, its trademarks and its game data. Each party grants the other only the rights needed to perform the contract. The studio allows Apilow to cite its game's name and logo as a reference, unless it objects in writing.

9. Personal data and data processing agreement

Under the GDPR, the roles are as follows:

• Apilow is the controller for the data it processes as the seller: orders, payments, receipts, buyer's country and VAT evidence, fraud prevention, dashboard user accounts. These processing activities are described in the privacy policy.
• The studio is the controller for the player data it entrusts to the service to keep the ledger of balances, the inventory and game accounts (player identifiers, nicknames, sign-in e-mail addresses, metadata it chooses to send). For this data, Apilow acts as processor under the following conditions, which form the data processing agreement under article 28 of the GDPR.

Data processing agreement

• Subject matter, nature, purpose: hosting, recording, consulting, updating and erasing the studio's player data, solely to provide the service. Duration: the term of the contract, then the deletion period (section 11). Categories of data subjects: the studio's players. Categories of data: identifiers, nicknames, sign-in e-mail where applicable, balances, inventories, ledger history and metadata sent by the studio. The studio undertakes not to send special categories of data (article 9 of the GDPR).
• Apilow processes this data on the studio's documented instructions (these terms, the documentation and the API calls constitute those instructions), unless required by law; it informs the studio if an instruction appears to infringe the GDPR.
• Apilow ensures the confidentiality of the persons who access the data and implements appropriate security measures: encryption in transit, segregation per game and per environment, audit log, backups, access control, revocable API keys.
• Sub-processors: hosting and backups at Contabo GmbH, Welfenstrasse 22, 81541 Munich, Allemagne; payments at Stripe Payments Europe Ltd (Ireland); transactional e-mail relay located in the European Union. The current list appears in the privacy policy. Apilow informs the studio of any addition or replacement at least 30 days in advance; the studio may object on legitimate grounds, in which case it may terminate.
• Apilow assists the studio, taking into account the nature of the processing, in answering players' requests to exercise their rights (access, rectification, erasure, portability) and in meeting its obligations regarding security, breach notification and impact assessments. A data breach affecting the studio's data is notified to it without undue delay and at the latest 48 hours after discovery.
• At the end of the contract, the studio may export its data from the dashboard or the API; Apilow then erases the player data within 90 days, except for data Apilow must keep as seller (orders, receipts, VAT evidence) for the statutory period.
• Apilow makes available the information needed to demonstrate compliance with these obligations and allows a reasonable audit, at most once a year, with 30 days' notice, at the studio's expense, by an auditor bound by confidentiality.
• Data is hosted in the European Union. A transfer outside the EU only takes place to a sub-processor offering appropriate safeguards (adequacy decision or standard contractual clauses).

The studio warrants that it has a legal basis for the data it sends and informs its players, in its game, of the use of Apilow GameCoin and of Apilow's privacy policy.

10. Liability

• Each party's liability is limited to direct and foreseeable damage. Except for gross negligence, wilful misconduct, personal injury or a breach of section 4 (studio obligations) or section 9 (data), Apilow's liability towards the studio is capped at the commissions collected on its sales over the last twelve months, or €1,000 if that amount is lower.
• Apilow is not liable for loss of revenue, players or reputation, nor for the content of the game, nor for the studio's decisions concerning its players.
• The studio indemnifies Apilow against any third-party claim (players, rights holders, authorities) related to its game, its content, its commercial promises or a breach of these terms.

11. Term, suspension and termination

• The contract starts when the account is created, for an indefinite term.
• The studio may terminate at any time from the dashboard or by e-mail. For a live game, it observes the 30-day notice of section 4 so that players are informed. Pending orders are honoured; payouts due are paid after the reserve period.
• Apilow may suspend without delay a game's live access, or the account, in case of fraud, breach of the red lines, an abnormal dispute rate, a security risk or a request from an authority, and informs the studio. Apilow may terminate in case of a serious breach not remedied within 15 days of a formal notice, or with 90 days' notice without cause.
• After termination, the studio's data remains exportable for 30 days, then is erased in accordance with section 9.

12. General provisions

• These terms, the documentation and the displayed prices form the entire contract. Apilow may change them with 30 days' notice given in the dashboard or by e-mail; a studio that refuses may terminate before they take effect.
• Each party remains independent; no agency, company or partnership is created. The studio may not assign the contract without Apilow's written consent, except to a successor company.
• Non-public information exchanged (volumes, figures, projects) remains confidential during the contract and for three years afterwards.
• A void clause is replaced by a valid clause of equivalent effect; the rest remains.
• The contract is governed by Belgian law. The parties first seek an amicable solution; failing that, the courts of the judicial district of Hainaut (Tournai division) have exclusive jurisdiction.